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MODELO e.Mix

We don't sell software.
We deliver a transformed operation.

Under one contract you receive the FollowNet One system, a Lean Six Sigma-certified team that enters your operation, progressive integration with suppliers, partners and resellers, and measured continuous improvement — not onboarding and goodbye. It's a different kind of offer.

How the e.Mix Model works

Exceptions resolved before they become costs.
Predictable operations, from planning to final delivery.

FollowNet One unifies events, documents, alerts and KPIs from import and export operations in one platform — so your team works by exception, not firefighting.

+33,000
enabled users.
+87%
of files attached to processes are done automatically.
+45 million
documents managed and validated monthly.
+60,000
importers and exporters who trust e.Mix.
+20 million
documents managed and validated monthly.
+3 billion
business rules and documents processed automatically.
38%
average productivity gain reported by clients after implementation.
+18 years
simplifying foreign trade operations.

The difference starts with what's inside the contract.

Off-the-shelf SaaS
  • You buy software access
  • Generic onboarding, then self-service
  • Your team figures it out alone
  • Adapt your operation to the system
  • Support responds when you raise a ticket
  • Integrations are your problem
  • Result depends exclusively on you
Modelo e.Mix
  • System + team + methodology + continuous improvement
  • Lean Six Sigma team enters your operation in-person
  • We map your real process and design the future
  • System adapts to your operation, not the other way around
  • Active follow-up with KPIs and measured improvement
  • We progressively integrate suppliers, partners and resellers
  • Result is a shared, measured commitment

The 4 phases of the e.Mix Model

It's not onboarding. It's a different way to deliver Comex technology — where system, team and methodology work together from diagnosis to continuous evolution.

01

DIAGNOSIS

We map your real operation — not the theoretical one. Our team enters the company in-person, talks to analysts, coordinators and managers, and designs the process as it actually happens. Then we identify where the system will deliver results first.

02

CONFIGURATION

We adapt FollowNet One to your process — not your process to the system. Each customer gets custom configuration of flows, alerts, access profiles, KPIs and dashboards. The system arrives already shaped to your operation.

03

INTEGRATION

We progressively connect every link of your operation within a single platform. Internal departments, suppliers, carriers, partners, resellers, agents, brokers — each one joins the network when it makes sense for the operation, not on a pre-defined schedule.

It's a living network: it starts with the most critical flow and expands as new bottlenecks emerge. Silos disappear without traumatic reorganization — integration happens organically, guided by results themselves.

Positivo Tecnologia is a clear example: it started by connecting external component suppliers, then internal suppliers, and the network grew. Today it operates with lean inventory and no demurrage — before, it paid both.

See the Positivo case →
04

EVOLUTION

We measure results and improve continuously. Our team doesn't leave after go-live — they remain responsible for tracking KPIs, identifying new opportunities and proposing adjustments. Each customer has a measured evolution plan, not onboarding-and-goodbye.

Who already lives the e.Mix Model

Each of these customers started with a specific scope and progressively expanded the network — exactly as the e.Mix Model predicts.

Companies that trust e.Mix

Want to see the e.Mix Model applied to your operation?

In a 30-minute conversation, an e.Mix consultant understands your operation and shows how the Model applies to your segment, with cases of companies similar to yours.

  • Free initial operation diagnosis
  • Verifiable cases from your segment
  • No commitment — just a practical conversation

Request a conversation

    Frequently asked questions about the e.Mix Method

    What makes the e.Mix delivery different from off-the-shelf software.

    What is the e.Mix Method?

    It is System + Methodology + People who solve. More than software, e.Mix delivers a transformed operation: a Lean Six Sigma certified team enters your operation, integrates suppliers and partners progressively and measures improvement continuously.

    How is the e.Mix Method different from off-the-shelf SaaS?

    With off-the-shelf SaaS you buy access and figure it out alone. With the e.Mix Method, system, team and methodology enter your operation together, the system adapts to your process and not the other way around, and the result is a shared and measured commitment.

    What are the phases of the e.Mix Method?

    Diagnosis, where we map your real process in person; Configuration, where the system arrives tailored to your operation; Integration, a living network that connects the links progressively; and continuous improvement, with active follow-up and KPIs.

    Is the e.Mix team certified?

    Yes. The team is Lean Six Sigma certified and enters the client operation in person, mapping the real process and designing the future process.

    Does the system adapt to my operation or do I adapt to it?

    The system adapts to your operation, not the other way around. We map the process as it really happens and configure flows, alerts, access profiles, KPIs and dashboards tailored to your company.

    What does progressive integration mean?

    We connect the links of the operation, such as departments, suppliers, carriers, partners, resellers, agents and brokers, at the moment it makes sense, starting with the most critical flow and expanding as new bottlenecks appear.

    How does e.Mix measure results?

    With active follow-up and KPIs. Improvement is measured continuously: it is not onboarding and goodbye, it is evolution followed over time.

    How long do clients stay with e.Mix?

    There are clients with more than 18 years of uninterrupted relationship with e.Mix, a reflection of a delivery that combines system, methodology and people who solve.