FollowNet One: Control Tower Platform
Events, documents, alerts, POs, part numbers and KPIs from import and export operations centralized in a Control Tower platform — so your team acts by exception, not in reactive mode.
Technology + Method + Team that lives your operation.
FollowNet One is e.Mix's Control Tower platform for international trade: it centralizes events, documents, alerts and KPIs from all your import and export operations on a single platform. With it, your team works by exception — resolving what needs attention before the problem becomes demurrage, fines or a missed deadline.

Exceptions resolved before they become costs.
Predictable operations, from planning to final delivery.
FollowNet One unifies events, documents, alerts and KPIs from import and export operations in one platform — so your team works by exception, not firefighting.
What FollowNet One solves in your operation

Real-time visibility to anticipate problems, not react to them
FollowNet One monitors every stage of your operation and consolidates data from spreadsheets, private systems, government systems and external agents in a single dashboard. From there, you build control towers, KPIs and automatic alerts — knowing exactly where each process is, which is at risk and who needs to act now.
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Connect your systems without a months-long project
FollowNet One connects to the systems you already use — without depending on IT for each integration. The platform automatically receives and sends data, eliminating re-keying and ensuring the right information reaches the right people at the right time.
- ERPs and corporate systems (SAP, Oracle, TOTVS Protheus, among others)
- Customs management systems (OSGT — Thomson Reuters ONESOURCE Global Trade)
- Corporate directory (Active Directory / Azure AD) for SSO and single sign-on
- Automated maritime and air tracking — integration with leading global shipping lines and airlines
- Government portals — Siscomex, Mercante, CCT, DUE, DI, DUIMP, LI, LPCO, Trânsito Aduaneiro
- Freight forwarders, customs brokers and carriers
- On-demand integrations — API (JWT Token), XML webservice, FTP/SFTP, XLSX spreadsheets
How FollowNet One works in practice

Role-based access for safer, more productive teams
With FollowNet One, each team member accesses only what is relevant to their role — at the module level and at the data level. You define schedules, days of the week, IPs and allowed periods. Less noise, more focus, and a managed labor compliance trail.
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KPIs and dashboards without manual assembly
FollowNet One generates personalized KPIs and Dashboards in real time through the BI module — no spreadsheets, no manual compilation. Your management has visibility over the entire operation through a single control tower, updated automatically.
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Documents centralized and automatically routed
All documents related to your import and export processes — from any source or upload — are centralized on a single platform. FollowNet One routes them automatically to the people responsible for each stage, eliminating lost emails and reducing process errors.
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Implementation that fits your operation, not the other way around
Every FollowNet One customer receives a dedicated scenario study during onboarding — a complete analysis of your company's operation and workflow. Our team, certified in Lean Six Sigma (Yellow, Green and Black Belt), PDCA and PMP, designs flows that are assertive from day one: first alerts in 30 days, calibrated dashboards in 60, and full cycle in 90 — with measured savings reported monthly.
Schedule a demoWhat FollowNet One eliminates — and what your team gains
No real-time visibility over import and export operations
Data scattered across spreadsheets, emails and multiple systems
Manual data re-entry in more than one system
Documents lost or hard to find at critical moments
Exceptions identified only after costs are already incurred
High email volume to resolve operational issues
Demurrage, fines and missed deadlines with no alerts
Team focused on operations instead of strategic decisions
No deviation traceability for continuous improvement
Impossible to manage multiple freight agents consistently
Alerts before demurrage, fines and unforeseen charges hit your P&L.
Automated monitoring frees your team for decisions, not data entry.
All documents centralized, accessible and automatically routed.
Analysts and coordinators become decision-makers, not operators.
Complete control — from order to delivery
Control over production status
You don't need to be on the production floor to know where your product stands. With FollowNet One, the responsible party shares status updates in real time — you see each production stage as it happens, without chasing anyone for information.
Control over goods release and customs clearance
Is the merchandise cleared? FollowNet One gives you access to this information and lets you track the goods from departure through customs — with real-time location updates until the product reaches the importer.
Control over team workload and accountability
With FollowNet One, you manage each team member's work with precision — understanding what each person has done, their access areas and any delays in specific sectors. Your team works collaboratively without losing traceability.
Control over service and delivery quality
Fewer deviations and stronger internal processes let your team focus on improving suppliers, materials and workflows. FollowNet One is backed by over 28 years of dedicated foreign trade technology — so every decision is made with the right data.
The people who use FollowNet One speak for us
Coordinators, managers and directors share the results of acting by exception, with visibility, control and time reclaimed for decisions.
Frequently asked questions about FollowNet One
The questions that come up most often in meetings with importers, exporters, manufacturers and trading companies.
Why not just use advanced Excel spreadsheets?
Excel breaks at scale. When volume passes a few hundred processes a month, each typo becomes a domino effect. When you have multiple plants and different analysts — each with their own version of the spreadsheet — nobody knows which is the truth anymore.
No traceability, no automatic alerts, no integration with carriers and portals — just frozen snapshots of the past. FollowNet One replaces that chaos with a single source of truth, updated in real time.
Can our IT team build this internally?
You can try. But Foreign Trade involves +1,150 data points distributed across dozens of government portals (Siscomex, Mercante, CCT, DUE, DI, DUIMP, LI, LPCO, Trânsito Aduaneiro), integration with leading global shipping lines and airlines (each with its own tracking standard) — all with frequent layout and business rule changes.
Keeping +78 automation bots in production requires a dedicated team, with on-call rotation for failures and constant updates. e.Mix has been doing this for 28 years.
Does FollowNet One integrate with our current ERP?
Yes. We integrate with SAP, Oracle, TOTVS Protheus, OSGT (Thomson Reuters ONESOURCE Global Trade), customs broker systems and proprietary systems.
Integration is scoped to the scenario — via API (JWT Token), XML webservice, FTP/SFTP or XLSX spreadsheets. You don't need to replace anything you already have: FollowNet One complements the ERP, doesn't replace it.
Does it work for multi-CNPJ and multi-plant operations?
Yes. Access control is configured per CNPJ, plant, module, process, user, IP, day of week and time. Each person sees only what they need for their role.
Manufacturers with multiple plants and foreign trade operations manage everything on the same control tower, with dashboards segmented by unit, supplier, agent or criticality.
Can we track each part number or SKU through to the production line?
Yes. FollowNet One tracks by part number, SKU, invoice line item or purchase order line item. You know exactly where each critical part is — at supplier, in transit, at terminal, in customs — with estimated time of arrival at the plant.
Automotive, electronics and industrial sectors operate this way: the planning team queries by part number and gets real-time position, without needing to email Foreign Trade, the forwarder or the broker.
What if my team doesn't want to use yet another system?
This is the most common objection in companies that have operated with Excel for a long time. Implementation includes three-tier certification (User, Administrator, Key User) with active material and follow-up.
We don't change the way your team works — we automate what's manual. First alerts begin within 30 days; in 60 days dashboards are calibrated; in 90 days the team itself configures new rules without depending on e.Mix.
Will our customs brokers and freight forwarders need to learn another system?
Brazil's leading freight forwarders already use FollowNet daily — Asia Shipping, CEVA, Craft, Crane Worldwide, Dachser, DB Schenker, Delphi, DSV, GEODIS, GNH, Ivezoon, Kuehne+Nagel and LOX, among others.
For those who don't yet, you can configure access according to your process needs: they see and edit only what matters for the operation shared with you.
How do you guarantee real results and not just another idle system?
Every implementation starts with a free mapping of your current scenario (AS IS) and design of the future scenario (TO BE), led by consultants certified in Lean Six Sigma (Yellow, Green and Black Belt), PDCA and PMP. You approve the design before any configuration — and see the expected savings for each scenario.
After that, we follow the operation until it stabilizes: first alerts within 30 days, calibrated dashboards within 60, full cycle within 90. Savings are measured and reported monthly by the Customer Success team.
Why FollowNet One over other options?
FollowNet One vs. Excel
8 objective criteria for those still using spreadsheets to manage Comex processes.
See comparison vs. Dev InternoFollowNet One vs. Desenvolvimento Interno
Build vs. buy: 28 years of Comex built in. How long would it take to build this internally?
See comparison vs. TMS GenéricoFollowNet One vs. TMS Genérico
TMS controls freight. FollowNet One controls the entire operation — from purchase order to customs clearance.
See comparisonCompetitors sell software. e.Mix delivers a transformed operation.
Under one contract you receive the system, a Lean Six Sigma-certified team that enters your operation, progressive integration with suppliers, partners and resellers, and measured continuous improvement — not onboarding and goodbye.
- You buy software access
- Generic onboarding, then self-service
- Your team figures it out alone
- Adapt your operation to the system
- Support responds when you raise a ticket
- You receive system + team + methodology + continuous improvement
- Lean Six Sigma team enters your operation
- We map your real process and design the future
- System adapts to your operation, not the other way around
- Active follow-up with KPIs and measured improvement
Which platform is right for your operation?
Each e.Mix platform was built for a specific operation profile. Choose by what your company does — not by the product name.
FollowNet One
Foreign Trade Control Tower with exception management. Events, documents, alerts, POs, part numbers and KPIs from import and export operations centralized — so your team acts before problems become costs.
FollowNet
Operations system for freight forwarders, customs brokers and trading companies. Centralizes events, documents, POs, part numbers and KPIs — your team processes more clients with the same headcount, without losing control.
Discover FollowNet For those who bill demurrageDemurrageNet
The platform that automates all Demurrage, Detention and Longstanding billing. Automatic calculation by tariff hierarchy, Debit Note in PDF and real-time Profit per file.
Discover DemurrageNetTalk to one of our experts and request a demo
We have specialists to assist you and present all the advantages that our software and services offer for total control of your orders, imports and exports.


