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Trading Companies

Full visibility of all operations — for every importer you represent.

FollowNet One centralizes the import and export processes of all your clients on a single platform, with isolated CNPJ, a customized portal and drawback control — so your team acts by exception and delivers results to every importer it represents.

Exceptions resolved before they become costs.
Predictable operations, from planning to final delivery.

FollowNet One unifies events, documents, alerts and KPIs from import and export operations in one platform — so your team works by exception, not firefighting.

+33,000
enabled users.
+87%
of files attached to processes are done automatically.
+45 million
documents under the domain of our file control systems.
+60,000
importers and exporters who trust e.Mix.
+20 million
documents managed and validated monthly.
+3 billion
business rules and documents processed automatically per year.
38%
average productivity gain reported by clients after implementation.
+18 years
simplifying foreign trade operations.

What blocks a trading company's management

Different clients' operations mixed together

Without segregation by CNPJ, the processes of distinct importers get mixed — creating a risk of cross-information and making accountability to each client harder.

Drawback balance controlled in spreadsheets

Any entry error can compromise the benefit and expose the importer to a penalty. With multiple clients, the risk grows in proportion to the portfolio.

Client with no visibility of their own processes

The importer depends on calls and emails to know the cargo status. Without a dedicated portal, the perception of service is low even with an efficient operation.

Demurrage piling up with no alerts across the portfolio

With multiple clients and simultaneous shipments, manual free time control fails. The cost is already incurred by the time someone notices the delay.

Per-client reports generated manually

Each importer wants a different report. Without automation, the team loses hours consolidating data from separate spreadsheets — time that could be used on more clients.

Scaling the portfolio forces scaling the team

Without automation and process standardization, each new importer in the portfolio requires more analysts — making growth unviable without a proportional cost increase.

You deliver operations — but you could be selling intelligence

Your team masters every client process. But that information stays trapped in operations. The market pays far more for those who turn visibility into a service.

FollowNet One for Trading Companies

How FollowNet One transforms trading company management

Multi-client management with isolated CNPJ

Each importer you represent has its own area inside FollowNet One — with its processes, documents, alerts and KPIs completely segregated. No information crosses between clients. You manage the whole portfolio in a single login, with visibility consolidated or filtered by CNPJ.

Segregation by CNPJ Consolidated dashboard Filter by importer Permissions per client

Dedicated portal per importer

Each client accesses a customized portal with its processes and documents — without seeing any information from the others. The importer follows the cargo in real time, eliminates status calls and perceives your operation as premium, even though it is managed by your team.

Dedicated portal per CNPJ Restricted access per client Real-time tracking Document download

Drawback control integrated into the process

Each importer's drawback balance is controlled directly on the platform — linked to the corresponding import process. The system alerts on due dates, tracks consumption and generates compliance evidence, eliminating the risk of losing the benefit for lack of control.

Drawback balance per importer Due-date alert Consumption tracking Tax compliance evidence

Demurrage and detention alerts for the entire portfolio

FollowNet One monitors the free time deadlines of every container of every importer you represent — and fires alerts before the cost is incurred. If the deadline passes without action, the system escalates automatically to the supervisor.

Demurrage alert Detention alert Automatic escalation Configurable SLAs per client

Scale the portfolio without scaling the team

With follow-up automation, automatic shipment statuses and per-importer report generation, your team serves more clients with the same structure. The system takes over the repetitive tasks — and your team focuses on the exceptions that really need a human decision.

Maritime Tracking Air Tracking CCT Siscomex (LI, DI, CI, Parametrization) DUE / DI / DUIMP Mercante Siscarga Portal Único (CCT, DUIMP, LPCO, PCCE)

Why trading companies choose e.Mix

01

The only software with real CNPJ segregation

Over 28 years of foreign trade built into a platform designed for trading companies that need to manage multiple importers securely and with no data crossover. It is not an adaptation — it is the original model.

02

Implementation that maps the real operation

Our Lean Six Sigma certified team maps the flow of each importer you represent before configuring anything. Implementation starts in up to 90 days and follows each phase — it does not walk away after go-live.

03

Grows with the client portfolio

Start with the processes of 2 or 3 importers and expand to dozens — without switching systems. The platform adapts to the volume and complexity of each new client, with an operating cost that does not grow in proportion to the portfolio.

04

From operations to product: the 4PL model

Trading companies using FollowNet One have started offering 4PL control as a service to their clients. With the platform already running, the incremental cost is almost zero — the ticket goes up, the client does not leave. Foreign trade is changing, and those who sell operational intelligence are already a step ahead.

The Control Tower software for trading companies in Brazil

FollowNet One is adopted by trading companies that represent importers and exporters in Brazil and Latin America. The platform enables multi-client management with CNPJ segregation, drawback control, a customized portal per importer and full tracking of maritime and air shipments. With integration to Siscomex, CCT, DUE, DUIMP, LPCO and ERPs via API, FollowNet One eliminates spreadsheets, reduces demurrage and delivers real-time visibility both for the trading company team and for each importer represented. Companies that need to scale the portfolio without scaling the team — and deliver high-quality service to each client — use FollowNet One as their central Control Tower platform for foreign trade.

Talk to one of our experts and request a demo

We have specialists to assist you and present all the advantages that our software and services offer for total control of your orders, imports and exports.

    Companies that trust e.Mix

    e.Mix MODEL

    You don't get software. You get a transformed operation.

    System + Lean Six Sigma team + progressive integration with your ecosystem + measured continuous improvement — under one contract.

    How it works