An aircraft on ground is loss by the hour. Your operation cannot depend on spreadsheets.
FollowNet One centralizes the import management of aeronautical parts, components and materials — from purchase order to customs clearance — with real-time visibility, AOG alerts and integration with freight forwarders, customs broker and ERP.
Exceptions resolved before they become costs.
Predictable operations, from planning to final delivery.
FollowNet One unifies events, documents, alerts and KPIs from import and export operations in one platform — so your team works by exception, not firefighting.
What blocks an airline import operation
Zero visibility before arrival at the freight forwarder
Of hundreds of active suppliers, very few send the invoice in advance. The operation only learns the material exists when the freight forwarder reports receipt — too late to plan.
40 to 50 invoices entered manually per day
Each analyst logs into the agent portal, downloads documentation and mirrors it into the import system process by process. For re-imports, a single entry can take more than an hour.
Over a thousand invoices stuck on inconsistencies — with no alert
PO mismatch, damaged packaging, wrong NCM — every inconsistency stops the process. Without automatic notification, the material sits in storage generating cost while no one acts.
AOG without integrated visibility in the logistics system
A grounded aircraft demands a reaction within hours. The emergency purchase flow exists, but it is not integrated with shipment tracking — creating parallel rework and risk of missed deadlines.
Zero integration between ERP, freight forwarder and customs broker
PO information lives in the ERP, shipment status in the agent portal, clearance in the broker system. The Purchasing team depends on asking around to know where the material is.
100% manual freight invoice checking
Checking the agent rate sheet process by process, shipment by shipment, cross-checking spreadsheets — no BI, no deviation KPI, no performance history per freight forwarder.
Short free time in Europe with no alert system
Warehouses in the Netherlands or Denmark have only 3 days of free time. Without an automatic expiry alert, any delay in data entry or in the shipping instruction becomes guaranteed cost.
Part number and aeronautical material tracking done in spreadsheets
Without traceability by serial number or part number within the logistics flow, the technical team does not know where the component is until the cargo reaches the plant.
How FollowNet One transforms the aeronautical import operation
Visibility from the invoice — before it reaches the agent
FollowNet One receives invoices via automated upload, API or structured e-mail straight from suppliers. As soon as the invoice enters the system, the operation already has visibility of the process — no need to wait for the freight forwarder to report warehouse receipt.
End-to-end part number and aeronautical material tracking
Search by part number or serial number and see where the component is in the chain: at the supplier, in the agent warehouse, awaiting shipping instruction, in transit, in customs clearance or released. FollowNet One ties PO, invoice, AWB and DI to a single key.
Inconsistency management with automatic alerts and SLA
When an invoice gets stuck due to value mismatch, wrong PO or missing documentation, the system automatically opens the issue, notifies the owner and tracks the resolution deadline. Without an alert, the material sits in storage. With FollowNet One, the cost is prevented before it is generated.
Free time and storage expiry alerts per origin
Set free time per origin: 45 days in Miami, 3 days in Europe. The system alerts before expiry and escalates to the owner if the shipping instruction is not issued on time. Storage in Amsterdam or Copenhagen is expensive — FollowNet One warns before the cost shows up on the invoice.
Visibility for Purchasing, Planning and the technical team
The Purchasing and Planning teams access the status of each process directly on the platform — without asking the logistics team or logging into the freight forwarder system. Each area sees exactly what it needs: arrival forecast, clearance status, customs channel and estimated date at the plant.
Integration with ERP, freight forwarder and customs broker
FollowNet One integrates with Oracle, SAP and other ERPs via API or EDI. POs come in automatically, shipment events feed back into the ERP. The freight forwarder feeds the system with warehouse receipt and AWB without e-mailing spreadsheets. The customs broker accesses and updates directly — eliminating re-typing at every end.
Why airlines choose e.Mix
Understands the aeronautical operation
Aeronautical parts have specific rules: re-import, temporary admission, serial number, airworthiness control. FollowNet One was configured to operate with this complexity — without forcing the aeronautical flow into a generic import template.
Implementation that maps the real flow
Our Lean Six Sigma certified team maps every step before configuring anything — from the PO in the ERP to delivery at the maintenance base. Implementation in up to 90 days, following up with every team involved: logistics, purchasing, maintenance and customs broker.
Grows with the operation
Start with shipment and AOG tracking. Expand to automated freight invoice checking, free time control, part number tracking and ERP integration — all on the same platform, without switching systems.
Companies that trust e.Mix
You don't get software. You get a transformed operation.
System + Lean Six Sigma team + progressive integration with your ecosystem + measured continuous improvement — under one contract.
Talk to one of our experts and request a demo
We have specialists to assist you and present all the advantages that our software and services offer for total control of your orders, imports and exports.