More processes. Same team. No firefighting.
FollowNet centralizes all your clients' import and export processes on a single platform — with automatic lookups, deviation alerts and real-time dashboards so your team acts by exception, not by urgency.
Exceptions resolved before they become costs.
Predictable operations, from planning to final delivery.
FollowNet unifies events, documents, alerts and KPIs from import and export operations in one platform — so your team works by exception, not firefighting.
What paralyzes a freight forwarder\'s operation
Clients asking for status all the time
Without a real-time portal, every update depends on the analyst stopping everything to reply.
Manual lookups on CCT and Portal Único consume hours
If each analyst looks it up manually for every process, productivity drains away by the day.
Exceptions identified too late
Without configured alerts, the problem only appears when the cost is already incurred: demurrage, detention, storage.
Growing requires hiring more people
Without automation, the only way to process more is to increase headcount — and margin drops with it.
A different standard for each client and branch
Without standardization, measuring performance becomes guesswork and auditing quality is impossible.
Documents lost in email and folders
Without centralization, a BL, an LI or a DI can vanish at the moment that matters most.
How FollowNet transforms the freight forwarder\'s operation
Automatic lookups — no analyst on the screen
FollowNet automatically queries the Receita Federal portals — CCT, Siscomex, Portal Único, DUE, DI, DUIMP — and tracks maritime and air shipments at the intervals you configure. Your analysts receive the result — they do not have to go looking. Every manual lookup eliminated is time returned to manage more processes.
Alerts before the deviation becomes a cost
Set alerts for each critical step of each client — LPCO expiring, container at risk of demurrage, step not completed on time. If the analyst does not act, the system escalates to the supervisor. You stop firefighting and start preventing.
Client portal — visibility that builds loyalty and closes deals
Each client accesses a customized grid with the status of their processes in real time. No calls, no status emails. Dashboards with KPIs and API integration with the client's system. As Carolina Póvoa from DSV says, this differentiator closes deals.
Execution grids and management dashboards per branch
Analysts work in the grids — each column configured per client and per process type. Branch managers follow through dashboards with deadline traffic lights. You know in seconds who has slack, who needs backup and what needs action now.
Integration with the client's system and with your forwarding system
FollowNet integrates with your client's management system — via API, EDI or automated upload — eliminating re-keying on both ends. It also connects with your internal forwarding system, making information flow end to end without manual intervention.
Who uses it, recommends it
When you can add productivity, visibility, systemic integration and reduced manual work — all of that adds up. You are part of that process.
Customs clearance at DSV does not run without the e.Mix platform. We have a solid relationship and highly customized support — essential for our business.
We recently saved more than R$200 thousand thanks to the automatic controls of the system.
Anyone not using FollowNet is still on the Atari. I cannot picture myself working without e.Mix today.
Companies that trust e.Mix
Why freight forwarders choose e.Mix
Software built for foreign trade
Over 28 years of foreign trade built into the platform. Used by the largest freight forwarders in the world operating in Brazil — including multinationals with dozens of branches and thousands of files per month.
Implementation that redesigns the flow
Our Lean Six Sigma certified team maps your operation before configuring anything. Implementation in up to 90 days, follow-up at every step, without walking away after go-live.
A competitive edge that closes deals
The client portal with real-time visibility and the KPI dashboards become a sales argument. As Carolina Póvoa points out, clients close deals because they feel comfortable with the platform you offer alongside the service.
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Talk to one of our experts and request a demo
We have specialists to assist you and present all the advantages that our software and services offer for total control of your orders, imports and exports.
Companies that trust e.Mix
You don't get software. You get a transformed operation.
System + Lean Six Sigma team + progressive integration with your ecosystem + measured continuous improvement — under one contract.