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About Us
FollowNet One centralizes your export operation management — from the international customer's purchase order to confirmed delivery — with DUE control, drawback, visibility for dealers and international distributors, and ERP integration.
FollowNet One unifies events, documents, alerts and KPIs from import and export operations in one platform — so your team works by exception, not firefighting.
Documents reaching the freight forwarder outside the business timeline
The invoice and initial shipping documents are sent to the freight forwarder only after billing — when time is already critical. The forwarder starts the process at a disadvantage.
International dealer and distributor with no shipment visibility
The international buyer calls or emails to find out where the goods are. Your team stops everything to check the status in the system or with the freight agent.
100% manual DUE management — statements checked one by one
The export team logs into the Portal Único to fetch the DUE statement with each status change. For each simultaneous shipment, it's a different manual query.
Drawback controlled in spreadsheets with no balance tracking
The drawback balance per item, regime and validity period is manually controlled. An undetected inconsistency can generate tax liability or loss of the tax benefit.
Export reports assembled manually for management
Export follow-up indicators, shipped volumes, performance by destination and client are compiled in spreadsheets — every time someone needs to see the figures.
Dependence on partners to know shipment status
Your team calls the freight agent to find out if the booking was confirmed, if the BL was issued, if the cargo departed. Each question consumes analyst time.
As soon as Sales Admin issues the initial shipping documents, FollowNet One automatically sends them to the freight forwarder and international buyer — without relying on anyone remembering to send the email. The forwarder starts on time. The buyer knows the process has begun.
FollowNet One automatically queries the Portal Único and retrieves DUE statements and status with each change — without the analyst needing to log in. Each relevant change generates an alert for the responsible person. DUE item report generated automatically, no spreadsheet required.
FollowNet One controls the drawback balance per item, per regime (suspension or exemption) and per validity period — with alerts before expiration and tracking of each shipment linked to the export commitment. End of manual spreadsheet control and the risk of losing the tax benefit.
Each international buyer or dealer accesses a personalized portal with real-time shipment status — without needing to call or email. They know when it left, when it will arrive, which documents are available. This transparency differentiates your company in international commercial relationships.
Export follow-up matrix, performance indicators by destination, shipment planner tool — all replaced by FollowNet One's features. Execution grids for the analyst, management dashboards for the board, automatic reports for the client. SAP and ERP integration to eliminate re-keying.
Export and import on the same platform
Many companies export and import simultaneously. FollowNet One manages both flows on a single platform — with integrated visibility for the board and without duplicating systems or teams.
Implementation that maps the real workflow
Our Lean Six Sigma-certified team maps the entire operation before configuring — from the international customer's purchase order to the DUE registration. Implementation in up to 90 days, with documented elimination of each replaced spreadsheet.
Support that doesn't abandon you after go-live
Continuous training, periodic recertification and support that responds on Saturday if needed. e.Mix continues developing alongside your operation — bringing new features as your business grows.
We have specialists to assist you and present all the advantages that our software and services offer for total control of your orders, imports and exports.
