What changes in freight forwarding operations with automation and integration.
Read the full guide →FollowNet really took off in freight forwarding with the arrival of CCT. With the Federal Revenue's applications, it became a very valuable tool for bringing in cargo arrival and manifest data and the customs clearance part. Added to the communications with carriers and customers, it generates reports and dashboards and cut out a lot of the operational work.”
Translated from Portuguese. The video is in Portuguese.
In the monthly follow-up you show how many times we would have needed to log into Mantra to check a shipment's arrival, and that e.Mix now does this automatically and brings up the screen. The time we used to spend on lookups, we now use on another shipment. It's a tool that saves time.”
Translated from Portuguese. The video is in Portuguese.
We had in-house tracking and follow-up software, but it was very manual, without some of the integrations e.Mix's software has. People logged into Mantra to check the cargo and Siscomex to see whether clearance had happened, and that took crucial time. On top of that, e.Mix's system is very strong in reports and KPIs.”
Translated from Portuguese. The video is in Portuguese.
Nobody owns a ship, nobody owns a plane. At the end of the day, we manage information. So the challenge, more and more, is how to deliver that information and how to cross-check it.”
Translated from Portuguese. The video is in Portuguese.
Even back then we saw the importance of a more automated process, because what set one service provider apart from another wasn't the price of freight or customs clearance, but the information flow. Through it, you could make early decisions to prevent problems and act before they happened. With e.Mix, the flow became faster, starting with the lookups.”
Translated from Portuguese. The video is in Portuguese.
I worked at three large multinationals and two large local companies, and I brought e.Mix's work into those companies. They already had global tracking and follow-up systems, but our local process is much more complex, and e.Mix's system complemented what didn't exist in the global platforms. It was extremely important for the companies and for the customers: the tool made all the difference in productivity, given the number of shipments, and in the result, which was the information.”
Translated from Portuguese. The video is in Portuguese.
Today trade facilitation is a global reality, and all this configuration work is very important. With it, companies can reduce costs, and the time needed to complete the process has dropped considerably. The way customs clearance is handled has also been changing.”
Translated from Portuguese. The video is in Portuguese.
A well-calibrated system shows you what you need to do that day and what can wait until the next. Before FollowNet, we'd register a DI and then have to check the work instruction to see what that customer needed to receive. Each customer has their own needs and particularities.”
Translated from Portuguese. The video is in Portuguese.
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