Storage, demurrage, fines and rework that no longer happen, told by the people who follow the operation.
Read the full guide →We recently had a shipment that would have cost R$203,000 in storage under the public rate table. Linked to the customer's own rate table, they would have paid R$2,300. With this tool we were able to avoid that kind of situation. Being able to avoid a R$200,000 bill makes all the difference.”
Translated from Portuguese. The video is in Portuguese.
One of the most significant problems we had was fines. Not having exact control, especially of demurrage, and not quickly knowing when the cargo had arrived and been released by customs. It was a lot of manual work, many lookups and many typing errors, and the arrival and release dates were critical. When e.Mix came in, we started with automated Siscomex lookups and automated reports.”
Translated from Portuguese. The video is in Portuguese.
Financially, it's sometimes hard to measure what we no longer had to pay, what we avoided. But e.Mix's platform improved processing time, which reduces operating costs, and also helped avoid very high costs and fines. It's hard to measure, but the impact is direct in those two areas.”
Translated from Portuguese. The video is in Portuguese.
One example is reassigning a container at the port: if you forget to reassign it and that cargo goes onto a public rate table, storage becomes absurdly expensive. The system has several locks and alerts that I configure: it alerts whoever has to make the request, alerts the second person in the chain who needs to follow up, and also alerts another team on standby in case the first one fails. Without the tool, I'd be taking a big risk.”
Translated from Portuguese. The video is in Portuguese.
Financially, we calculated about a 30% cost reduction, mainly in payroll and paper, because today everything is electronic. And e.Mix's service is always ready: there are online and phone channels, so whenever we have a question or need something, the contact is almost instant.”
Translated from Portuguese. The video is in Portuguese.
I no longer have manual lookups; today they're all done by the system, through e.Mix. Financially, that lets me reduce physical structure and staff: our savings are around 40%, on top of the time we gained. Without the system I'd see myself back in the past, filling in and typing forms to file with the Federal Revenue and customs, going back 20 or 30 years.”
Translated from Portuguese. The video is in Portuguese.
Today trade facilitation is a global reality, and all this configuration work is very important. With it, companies can reduce costs, and the time needed to complete the process has dropped considerably. The way customs clearance is handled has also been changing.”
Translated from Portuguese. The video is in Portuguese.
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