Answer leadership on the spot: what customers say

Vice presidents, directors and the planning team need real-time information to plan the factory and product delivery, and they ask me about shipment status a lot. In real time, when the question comes, I open the system, enter the order and give the status: whether it's at sea, whether it has arrived, whether it's being cleared, whether it got the green channel. That made things much easier, because in the meetings I pass this information on to everyone in planning and purchasing.”

Translated from Portuguese. The video is in Portuguese.

Daniele Pioli Supply and Foreign Trade Manager Positivo Tecnologia

My work became much faster, because I have all the information I need in the system. I just press a button and I have all the information on orders and shipments. e.Mix came to bring speed to our work.”

Translated from Portuguese. The video is in Portuguese.

Daniele Pioli Supply and Foreign Trade Manager Positivo Tecnologia

Information is much faster and available to everyone. Today, if we have a problem, we can identify and solve it the moment it happens.”

Translated from Portuguese. The video is in Portuguese.

Luciano Braga Foreign Trade Coordinator Positivo Tecnologia

When a shipment or vessel was delayed, we needed to know who had cargo on that vessel and had to ask everyone, each person going to their own spreadsheet. With the system, we centralized everything. Today people update on time and receive information via EDI and API.”

Translated from Portuguese. The video is in Portuguese.

Luciano Braga Foreign Trade Coordinator Positivo Tecnologia

The main reason we looked for a tool was how hard management had become. Positivo was expanding rapidly, with activity growing across three plants, and managing all of that in spreadsheets was very hard. There was the growth in volume, the pace the operation demanded and the lack of visibility of everything happening at the same time. For a manager, it is very hard not to have visibility of what needs handling day to day.”

Translated from Portuguese. The video is in Portuguese.

Mayumi Iura Foreign Trade Specialist Positivo Tecnologia

I really like the dashboards. Having the notifications and the visibility are two important things for me: visual management on a single platform, where you take one look and configure it for what you need. For me, the dashboards are the main thing.”

Translated from Portuguese. The video is in Portuguese.

Daniel Cunskis Gateway Manager DSV

I usually say that the grids are for execution and the dashboards are for management: in the grids the team carries out the tasks, and in the dashboards we follow the indicators.”

Translated from Portuguese. The video is in Portuguese.

Paulo Cruz Customs Clearance Specialist LOX Shipping

The growth came from the demand for FollowNet. Now, with the new import process, not everyone is 100% prepared. The point is how to make the team more productive and give it time to manage the process as a whole, with a broader view, instead of just putting out fires on the most urgent shipment.”

Translated from Portuguese. The video is in Portuguese.

Antonio Dantas Managing Director Crane Worldwide Logistics